Welcome to Skillingua Global Pvt Ltd! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services.
2. Information We Collect
We collect various types of information in connection with our services, including:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Usage Data: Information about how you use our services, including your IP address, browser type, operating system, and access times.
- Course Data: Information about your progress and performance in our programs, including quiz scores, assignments, and attendance records.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, manage, and improve our services.
- Payment Processing: To process your enrollment fees and other payments.
- Communication: To communicate with you about your courses, send you updates, provide customer support, and respond to your inquiries.
- Marketing: To send you promotional materials and updates about Skillingua Global Pvt Ltd (with your consent).
- Compliance: To comply with legal obligations and protect our legal rights.
4. Data Security
We implement a variety of security measures to protect your personal information. These measures include:
- Encryption: We use SSL encryption to protect data transmitted over the internet.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Secure Storage: We store your data in secure environments protected by firewalls and other security measures.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
Once the retention period has expired, we will securely delete or anonymize your data.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
- Legal Authorities: Government authorities or other third parties if required by law or to protect our legal rights.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of your personal information that we hold.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Objection: You can object to the processing of your data in certain circumstances.
- Restriction: You can request that we restrict the processing of your data in certain circumstances.
8. Non-Refundable Fees
Please note that all fees paid for Skillingua Global Pvt Ltd programs are non-refundable. Once payment is made, it cannot be refunded under any circumstances. This policy is in place to ensure the commitment and seriousness of our students towards the courses.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your experience on our website.
- Analyze site usage and performance.
- Deliver targeted advertisements and marketing messages.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India, or other countries where our servers are located. By using our services, you consent to such transfers.
12. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Skillingua Global Pvt Ltd
Email: info@skillingua.in
Phone: 8929296050
Address: 15, Kapil Vihar, Metro Road, Pitampura, Delhi
